Complaints Board is a scam website, run by a guy from Estonia.
A couple of our business competitors have written "reviews" of our TEFL program on Complaints Board, and have then followed up with anonymous comments.
None of the reviews were written by any of our customers.
When someone adds a comment and has verified their email address with Complaints Board, they have a "Verified customer" label displayed by their comment.
Anyone can verify their email with Complaints board and then become a "Verified customer" without ever purchasing the product or service that they are commenting on or reviewing.
We are assuming that there would be a hell of a lot more complaints written online about Complaints Board, but most business owners are just too afraid to voice concern in case of reprisals from the guy from Complaints Board.
We feel that it is our public duty to warn people about the website.
I imagine that some of the reviews and comments about some companies and individuals are merited.
From our experience though, we would never base our purchasing decisions on the info published on Complaints Board because we know that it is a hotbed for competitor attacks.
This is a real issue because you might be convinced into purchasing a poor product or service because the company has convinced you that its competitors are scams or not legit.
The solution to the issue would be if Complaints Board really did check each and every review to see whether it is from a real customer or not.
That would involve too much hard work and it is just easier for Complaints Board to see its traffic increase by publishing anything and everything.
Btw, we have seen a lot of reviews from people that have said they will proceed with a legal response.
The website owner makes it very clear that anyone can feel free to go ahead and do this, and that he is not intimidated by legal threats.
This is a mistake.
You can take the owner to court.
He is an EU citizen and is bound by EU privacy and data laws.
Tip for consumers:
Don't be intimidated by the owner or by the people that use the site to write trash about you.
If you decide to take legal action, do it without announcing it online.
It definitely helps when you bring peoples' awareness to the site if you are a company and if you choose to expose the site for what it is.
We placed a warning about it on our website and all of our customers understand that none of the reviews are real and that they have been written by our business competitors.
Is the complaints board legit? ›
Overview. ComplaintsBoard has a rating of 2.24 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. ComplaintsBoard ranks 92nd among Consumer Protection sites.How do I delete a complaint on ComplaintsBoard com? ›
- Contact the reviewer.
- Contact ComplaintsBoard.
- Pursue legal action.
- Suppress the review.
- Go to the Company Website: ...
- The Better Business Bureau. ...
- The Federal Trade Commission. ...
- Ripoff Report. ...
- firstname.lastname@example.org. ...
- Yelp. ...
- Planetfeedback. ...
- Google Your Attorney General.
One good option is to file a complaint with the Better Business Bureau (BBB). The BBB helps consumers settle disputes related to sales, contracts, customer service, warranties, billings, and refunds every year. It accepts complaints even if the company that's harmed you doesn't belong to the Better Business Bureau.How do I shut down a complaint? ›
- Offer a final apology.
- Recommend a relevant, discounted up-sell.
- Summarise your next steps.
- Give thanks for the valuable feedback provided.
- Promise that you will be in touch with an update.
- If the customer is elderly, sign off with an emphasised corporate close.
- Think Carefully About Being “On Notice” ...
- Make Sure You Have a Confidential Employee Reporting System in Place. ...
- Consider Hiring an Investigator. ...
- Conduct a Workplace Climate Survey. ...
- Leave the Door to HR Open.
To flag an inappropriate third-party review, contact the third-party provider directly. To go to the third-party website, click the reviewer's name. Soon after the provider removes or changes the review on their website, the update will show on your Business Profile.What are the sites like Ripoff report? ›
ripoffreport.com's top 5 competitors in March 2023 are: complaintsboard.com, bbb.org, consumeraffairs.com, pissedconsumer.com, and more. According to Similarweb data of monthly visits, ripoffreport.com's top competitor in March 2023 is complaintsboard.com with 889.0K visits.What is the best source to check if you have a complaint? ›
The BBB receives nearly one million consumer complaints every year and tries to help consumers reach resolutions with businesses.What happens if a business does not respond to BBB complaint? ›
If a response is not received, a follow-up letter will be sent to the business. Consumer will be notified of the business response when the BBB receives it and will be asked to respond. If the business fails to respond, the consumer will be notified.
Do companies care about BBB complaints? ›
The BBB gives consumers confidence when making buying decisions, and businesses know this. Because keeping a good reputation on the BBB website is so important for business, most businesses will try to resolve any complaints or bad reviews they get.How do I check a company's reputation? ›
- The Better Business Bureau (BBB)
- Google Business.
After a certain period of time, consumer complaints about a business to the BBB will be removed from the business's file and will no longer be reported by the BBB. Customer complaints that the Bureau considers to be legitimate are generally kept on file for 36 months.What are the 4 types of complaints? ›
When customers are dissatisfied with the service you're providing, they will be one of four kinds of complainers: aggressive, expressive, passive or constructive.What are the 3 steps making a complaint? ›
An effective complaint often has three steps: explaining the problem; stating your feelings; and asking for action.What shouldn't you do during complaints process? ›
Making promises or giving false expectations of what it will take to address the complaint, or when it will be addressed. Failing to follow up with the customer, ignoring or dismissing the complaint, or acting as if it isn't worthy of addressing.How do I complain without being rude? ›
- Start politely. ...
- Make your request into a question. ...
- Explain the problem. ...
- Don't blame the person you are dealing with. ...
- Show the you are in the know.
- Try to resolve the conflict on your own. ...
- 2. Make sure you have an issue to report. ...
- State the purpose of the letter. ...
- Include a lot of details. ...
- Explain your involvement in the situation. ...
- Propose a resolution.
Is it legal to remove bad reviews? It is legal to remove bad reviews (or get them removed) as long as you're not violating the Consumer Review Fairness Act. This act allows businesses to prohibit or remove the following types of reviews: contains sensitive or private information; or.How do you deal with fake 1 star reviews? ›
- Determine if the customer review is fake.
- Log into Google My Business.
- Navigate to the reviews tab.
- Select the review(s) you'd like to flag.
- Choose the 'flag as inappropriate' option.
- Complete the follow-up survey.
- Respond to the customer review.
Can owners remove bad Google reviews? ›
Unfortunately, there isn't a big “delete” button. However, if you are the owner of the business that has received a review that violates Google's content policy, there are different ways you can go about getting the review removed. The first and most obvious method is to flag the review for a policy violation.Can you really trust Consumer Reports? ›
Consumer Reports is one of the most trusted sources for information and advice on consumer products and services, with more than 7 million paying members.Is an anonymous complaint at work really anonymous? ›
When an employer receives a fact-based complaint from a known individual, the investigation process is usually straightforward. Even when the complaint is anonymous—that is, you can't identify the person who made the complaint—there is usually still a course of action that you can take.What is a legitimate complaint? ›
not spurious or unjustified; genuine: It was a legitimate complaint.What is the most trusted source of consumer information? ›
One of the most trusted sources for retrieving consumer information is the feedback or reviews or opinions given by the consumers with respect to a particular product. This source is considered to be the most trusted, reliable, and authentic since it comes directly from the user experience of the consumer.Has Consumer Reports been sued? ›
In 1971, Bose Corporation sued Consumer Reports (CR) for libel after CR reported in a review that the sound from the system it reviewed "tended to wander about the room". The case eventually reached the United States Supreme Court, which affirmed in Bose Corp. v. Consumers Union of United States, Inc.What is the most effective way to make a complaint? ›
- Put it in writing.
- Be reasonable.
- Know your consumer law.
- Go to the right place.
- Give a deadline.
- Say what you want.
- Take the matter further.
A good HR department may talk to supervisors and make them aware how they're coming across. They can also provide coaching for handling subordinates better. Your boss will know you've complained, though, and a bully may retaliate against you.What happens when you report manager to HR? ›
What happens after you file a complaint with HR. The exact procedures will vary from employer to employer, but generally speaking, after you file a complaint, HR will investigate the issue, which involves questioning those who are involved and examining your evidence, as well as taking additional steps as necessary.Can I anonymously report my manager to HR? ›
Reports can be made anonymously, which means you do not have to identify yourself. However, officials must follow up on all allegations of harassment and cannot guarantee that your identity will not become apparent during the process.
What are the 5 categories of complaints? ›
- The Meek Customer.
- The Aggressive Customer.
- The High Roller Customer.
- The Rip-Off Customer.
- The Chronic Complainer Customer.
- Inferior product or service. Not surprisingly, dissatisfaction with a product or service is a common cause of customer complaints. ...
- Delivery issues. ...
- Indifferent customer service.